Privacy Policy

How we collect, use, and protect your personal data.

Last updated:

1. Data Controller

The data controller responsible for your personal data is:

Tlixarenuochun
Stortorget 8, 211 34 Malmö, Sweden
Email: reply@tlixarenuochun.world
Website: https://tlixarenuochun.world

2. What Personal Data We Collect

We collect personal data that you voluntarily provide to us when you use our website and services. This may include:

  • Identity data: your full name as provided in the order form.
  • Contact data: your email address and, optionally, your phone number.
  • Communication data: messages you send through our contact or order form.
  • Technical data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access this website.
  • Usage data: information about how you use our website, including pages visited, time spent, and navigation paths.
  • Cookie data: data collected through cookies and similar technologies as described in our Cookie Policy.

3. How We Collect Your Data

We collect data through the following methods:

  • Direct interactions: when you fill in our order form, contact us by email, or otherwise provide your data directly.
  • Automated technologies: as you navigate our website, we may automatically collect technical and usage data through cookies, server logs, and similar technologies.

4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and on the following legal bases under the General Data Protection Regulation (GDPR):

Purpose Legal Basis (GDPR)
Processing and fulfilling your orders Performance of a contract (Art. 6(1)(b))
Responding to your inquiries Legitimate interest (Art. 6(1)(f))
Sending order confirmations and updates Performance of a contract (Art. 6(1)(b))
Improving our website and services Legitimate interest (Art. 6(1)(f))
Analytics and website performance Consent (Art. 6(1)(a))
Marketing communications Consent (Art. 6(1)(a))
Compliance with legal obligations Legal obligation (Art. 6(1)(c))

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

  • Service providers: trusted third-party companies that assist us in operating our website, fulfilling orders, or conducting our business (e.g., hosting providers, email service providers, payment processors). These providers are contractually obligated to protect your data and process it only on our behalf.
  • Legal authorities: when required by law or in response to valid legal processes, such as a court order or regulatory request.

All third-party service providers are required to implement appropriate technical and organisational measures to protect your personal data, and they may only process your data for the specified purposes and in accordance with our instructions.

6. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognised transfer mechanisms under GDPR.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Specifically:

  • Order data: retained for the duration necessary to process your order and for up to 5 years thereafter for legal and accounting purposes, in accordance with Swedish bookkeeping regulations (Bokföringslagen).
  • Contact form inquiries: retained for up to 12 months after the inquiry has been resolved.
  • Technical and usage data: retained for up to 26 months.
  • Cookie consent preferences: retained for up to 12 months.

After the applicable retention period, your data is securely deleted or anonymised.

8. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights regarding your personal data:

  • Right of access (Art. 15): you have the right to request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16): you have the right to request correction of any inaccurate or incomplete data.
  • Right to erasure (Art. 17): you have the right to request deletion of your personal data, subject to certain legal exceptions.
  • Right to restriction of processing (Art. 18): you have the right to request that we limit how we use your data in certain circumstances.
  • Right to data portability (Art. 20): you have the right to receive your personal data in a structured, commonly used, machine-readable format.
  • Right to object (Art. 21): you have the right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent (Art. 7(3)): where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at reply@tlixarenuochun.world. We will respond to your request within 30 days.

9. Right to Lodge a Complaint

If you believe that our processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority. In Sweden, the relevant authority is:

Integritetsskyddsmyndigheten (IMY)
The Swedish Authority for Privacy Protection
Box 8114, 104 20 Stockholm, Sweden
Website: www.imy.se

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. These measures include:

  • Secure HTTPS encryption for all data transmitted through our website.
  • Access controls limiting data access to authorised personnel only.
  • Regular security reviews and updates.
  • Secure data storage with reputable hosting providers within the EEA.

11. Cookies

Our website uses cookies and similar technologies. For full details on the types of cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.

12. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected data from a minor, please contact us immediately so that we can take appropriate steps to delete the data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Tlixarenuochun
Stortorget 8, 211 34 Malmö, Sweden
Email: reply@tlixarenuochun.world